Organizational Learning and Firm Performance: An Empirical investigation in an Emerging Economy Context
Organizational learning and firm performance have been investigated without consistent conclusions. This study sought to establish the relationship between organizational learning and performance in an emerging economy. It was premised on the increasing focus on learning from the past to improve the future business organizations. There was a paucity of empirical studies focusing on levels of learning and the balanced score card measures of performance. The study adopted a descriptive cross sectional survey. The findings from this investigation showed a positive and significant relationship between organizational learning and none financial measures of performance. However, there was no significant relationship with financial performance measures. Data were obtained from firms operating in Export Processing Zones firms in Kenya.
Key words: Dynamic Capabilities, Firm Performance, Organizational Learning, 4i Framework.
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